Young person’s clinics offer a drop in service for any person aged 18 or under.
No appointment is necessary, just walk-in.
These clinics offer free and offer confidential access to information and advice on any sexual health issue as well as a full range of contraception, testing & treatment for sexually transmitted infections (STIs) and support for pregnancy options (including counselling and making arrangements for abortion or continuing pregnancy).
What happens at the clinic
We will need to get some details on you, this is important so we can get in touch with you if we need to. We won’t write to you if you tell us and we don’t need your GP details
When you are registered we will ask you to complete a form ticking what services you would like
The nurse, doctor or health adviser will then talk to you about confidentiality and what this means. We might need to ask you questions about your relationships and when you have had sex. This is so we can make sure we do the right tests on you.
Mondays 3pm - 6pm
79 Pelham Road
Wednesday 3pm - 6pm
160 Falcon Road
Mondays 3pm - 5pm
Off the Record
2 Church Street
Or you can book an appointment at any one of our clinics by calling : 0333 300 2100
Lines open 8am - 6pm, Monday to Friday
If you are sexually active we recommend regular testing for STI’s.
Even if you do not have any symptoms it’s still a really good idea to have a routine check-up so we can pick up any infection early. Most STI’s are really simple to treat.
Dependant on your symptoms, you may be able to take the swabs yourself or give us a sample of urine for testing.
Tests get sent to our lab using only your clinic number and results will be texted directly to you within 7 days.
If you need treatment we will talk to you about this and will give you the medicine– there is no charge.
There are lots of different types of contraception available. If you attend any of our clinics you will have a discussion with the nurse or doctor about which method is best for you. We will always explain all the different options and how to take this.
If you have any questions or problems with the contraception that you are given you can call us or come back to the clinic to discuss this with us.
If you have had sex without a condom or another form of contraception you are at risk of pregnancy.
You can take emergency contraception (morning after pill) up to 5 days after sex. The sooner you take it, it is more likely to work.
You can walk in to any of our YP clinics or call us on 0333 300 2100 to talk to a nurse if there is no clinic running. You can also get emergency contraception from a pharmacy or your GP
Come to any of our clinics for advice or information about how to use condoms. Or to get free supplies.
We can also register you for a c-card which allows you to pick free condoms across the boroughs.
If you have any questions or need further support around gender identity or sexuality please come and see us, health advisers are available to offer emotional support and referral. We also work in partnership with Free2B and can arrange for further specialist support from them.
Is the service free?
Yes, and that includes any treatment you may need.
Do I need an appointment?
No. You can drop into any of our walk-in clinics for YP or call and book an appointment if this is more convenient
Do I need to bring anything with me?
If it is your first visit we will need to register you on our computer system so it would be useful if you know your address, postcode and phone number
What will happen when I arrive?
You will be welcomed by one of our reception team who will take your name (please tell us what you wish us to call you) and any other necessary details, then ask you to take a seat and wait for your name to be called.
What can I do if the receptionist asks me questions that I find difficult to answer in the waiting room?
If you feel uncomfortable at any time, you can ask the receptionist to find somewhere more private to talk or tell the receptionist that you would rather give your details to the doctor or nurse who sees you.
How long will I have to wait before being called?
It is difficult for us to estimate how long you will have to wait, as this depends on how many people decide to drop in on any particular day.
Can I be sure the service is confidential and my information will be kept private?
All the information in your notes on the computer and from the discussions you have with us are confidential. We will explain our confidentiality policy when we see you.
Generally, everything you tell us will be confidential and will not be discussed outside the clinic. The only other time we would tell anyone else about your visit would be if:
- You are under 18 and tell us about someone who has abused you sexually, physically or emotionally
- You are 12 or under and tell us that someone has had sex with you
- Your life is at serious risk
- You tell us about someone under 18 who is being abused
- Another person’s life is at risk
But we will discuss this with you first and give you all the support you need.
Can I bring friends or family with me?
You can bring anyone you trust to be with you in the reception area and even to accompany you when you go into the room to see the doctor or nurse.
What happens when my name is called?
A nurse or doctor will show you to a private room to discuss why you have visited the clinic. They will also ask you questions about your medical history and may take your blood pressure and weigh you.
If you need condoms or other contraception, e.g. pills, then you will be taught how to use them and be given a supply before you leave. If you want a lasting and reliable method like an implant or an injection, we will explain how it works and when you can have it. Sometimes we can do this straight away. Or we may need to make a further appointment for you.
Will I need to be examined?
You will only need to be examined if you have symptoms of a sexually transmitted infection that need to be checked out. If swabs need to be taken (e.g. to check for an infection) then you may be given the option of taking these yourself.
What samples will I be asked to give?
This depends on why you are visiting us. If you are attending for a sexual health screen for possible infections (e.g. a chlamydia test) then we will ask for a urine sample or vaginal swab, a blood sample and maybe an oral and/or anal swab dependent on the type of sex you have. But you are in control of the situation and only samples you consent to give will be taken.
Do swabs hurt?
No, they are taken using a cotton bud and while this might be a bit uncomfortable, they are not painful.
Can I just get condoms?
Yes. If you are aged 16 or over you can come to any of our sexual health clinics and see a receptionist there who will be able to issue you with a supply of condoms. If you register with a c-card you can just show this in reception and be given free condoms without seeing anyone
Can I get a home testing kit?
If you are aged 16 and over.
Is there an interpreting service?
We can telephone interpreting services when you are in the clinic, just let us know which language you speak.
Is there a hearing loop available?
Yes. Please speak to a receptionist to organise this.