*** CORONAVIRUS UPDATE Jan 2022 ****


Services will be reviewed at the beginning of February. Thank you for your patience. 

Due to the current rise in the number of coronavirus cases in and around London, it has been necessary to restrict some of our services to ensure we can see those with urgent clinical needs.

If you have been directed to our website from our telephone booking service, please see the updates below:

Routine contraception: If we have no appointments available you may be able to access contraception online or through your GP service. Some pharmacies can provide progesterone-only pills: 

I need a coil fitted/removed/replaced: We have suspended appointments for routine coil procedures until early February when this will be reviewed. If your coil needs replacing before this date you should use condoms or an additional form of contraception if you do not wish to become pregnant.

I need an implant fitted /removed/replaced - as above 

I am due to have a second or subsequent vaccination- We have suspended the booking of routine vaccinations until early February. We will update the website when we are able to recommence booking appts.

I have a change in vaginal discharge and do not have any pain or bleeding: you can access the same sexual health screening tests via SHL. You will receive your results just as quickly as from a clinic visit

I have warts - Warts are benign growths that can resolve without treatment. We are not currently offering appointments for wart treatment in order to prioritise urgent clinical care.

I want a sexual health screen but have no symptoms – We are unable to offer this service, please access SHL for postal kits or onsite collection kits:


If you want to raise a concern, pass on a compliment, or tell us something about your experience with our health services, you can contact our customer service team (also known as PALS).  All feedback given will be kept confidential.

Telephone: 0800 368 0412

Tweets by @160falconroad

South West London sexual health services appointments line: 0333 300 2100

Lines open 8am to 6pm Monday to Friday.

A recorded message gives useful information outside these hours.

Please note: we are unable to respond to general medical advice queries by phone. If you have an immediate health problem you should contact NHS 111 or your GP.

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