Accessibility tools

March 2021 update 

Due to the current lockdown restrictions we are only able to offer a limited service for those requiring urgent sexual health care and for contraception

Our walk-in services are currently suspended but we are still providing a sexual health services via phone assessment. 

If you have urgent concerns relating to your sexual health or you need contraception please call 0333 300 2100 Mon-Fri 8am-7pm . You will be offered a telephone triage appointment with one of our nurses or doctors who will discuss options available to you. If you need to be seen in person the clinician will book this appointment for you after telephone consultation.

We are experiencing an increase in demand so if no appointments are available please call back the following day as new slots are made available on a daily basis.

If your symptoms are not urgent please consider seeking advice from your GP or local pharmacy 

If you need emergency care outside of these hours please call 111 or access 111 online

Please only attend our clinics if you have been told to do so by one of our clinical staff and if you have no symptoms of coronavirus and no need for self-isolation.

Long-acting contraception


Due to the current lockdown in London we are not able to offer a service for implants and  intra-uterine contraception (Coils).

However we can provide you with an alternative contraceptive method until we are able to fit implants and coils again. 

If you need contraception please call 0333 300 2100 for a telephone consultation.


March 2021

Because of the ongoing COVID-19 pandemic, walk-in sessions in all our clinics remain suspended.


  • If you have no symptoms, or mild symptoms and need an STI self-test kit, order online.
  • If you have symptoms and need an appointment, call 0333 300 2100 (Mon-Fri 8am-7pm)
  • If you need contraception, call 0333 300 2100 (Mon-Fri 8am-7pm) to book an appointment or consider contacting your GP 

I've been raped or sexually assaulted 

If you have been sexually assaulted and need an appointment please call 0333 300 2100 and ask to speak to a health adviser.

For further advice and information

I need contraception

Links to support organisations can be found here, including:

  • Transgender support
  • Support services for women and transwomen selling sex
  • Support services for men selling sex

PrEP and PEP

 HIV post sexual exposure treatment (PEP) and PrEP ( pre- exposure prophylaxis) are available at 160 Falcon Road, SW11 2LN (near Clapham Junction station). Find information about both PEP and PrEP (Pre Exposure Prophylaxis for HIV).

In Wandsworth, we work with METRO Charity to provide advice and support for HIV positive residents. Support includes advice, advocacy, counselling, health information and a peer support group.

More information can be found on the Metro website.

Clinical support for HIV positive people is provided by local hospitals:

Gay men

Our dedicated walk-in clinic is closed during the Covid 19 pandemic . We are still offering services so if you need urgent care relating to your sexual health please call 0333 300 2100 to book a telephone consultation.

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