Our services are currently severely restricted due to the ongoing coronavirus epidemic. We also have a duty to reduce the unnecessary movement of people in the community as per the current national recommendations from the government and public health department to decrease the spread of coronavirus. We are asking for the public to help us by postponing all non-urgent attendances.

We are no longer able to run walk-in services but are providing telephone assessment should you need urgent care relating to your sexual health or require contraception

If you would still like to make an appointment, please ring us on 0333 300 2100. Please be aware we will not be able to provide treatment for non-urgent conditions at the moment.

If you can access online testing for sexually transmitted infections via the following link: falcon.shl.uk

We are not offering routine implants or coil (IUS/IUD) appointments at the moment. Pre-booked appointments will be converted to telephone consultations and depending on your assessment, we may offer you an alternative method for now.

If you are running out of supplies of the contraceptive pill or need emergency contraception please call and book a telephone consultation 0333 300 2100

The guidance has recently been updated for some long-acting contraception:

  • Implants can safely remain in place and are effective for 4 years
  • Mirena coils can remain in place and are effective for 6 years (if being used for contraception)

To self-refer to the abortion service, please phone 0345 872 5503.

If you have experienced a sexual assault please call us on 0333 300 2100.

You may also be able to speak to your local sexual assault centre - please visit www.nhs.uk/service-search/other-services/Rape-and-sexual-assault-referral-centres/LocationSearch/364 or call The Haven on 020 3299 6900.

If you think you may need HIV post-exposure prophylaxis, then you can call us on 0333 300 2100 or attend your nearest A&E out of hours.

We are continuing to supply PrEP for those who are seen in our clinic

If you are not currently on PrEP and wish to start please call 0333 300 2100 to book a telephone consultation

You may wish to purchase PrEP online - visit www.iwantprepnow.co.uk.


The Monday evening clinic walk-in clinic is currently closed. Please ring 0333 300 2100 to book a telephone consultation if you need care.

If you are 18 or under and need  care or contraception you can still attend the following young peoples clinic without a telephone consultation .

Monday – Patrick Doody clinic 3-5pm (Wimbledon)
Monday - Off The Record 3-5pm (Twickenham)

Wednesday - 160 Falcon Road 3-5 pm (Clapham Junction)

This service is currently being provided through remote video conference facilities.


If you are currently on a waiting list for these services please be assured that you will be contacted to start therapy.

These services are currently suspended.

Please check back regularly for updates.

If you are currently on a waiting list for these services please be assured you will not lose your place. We will contact you when services resume.

If you are experiencing Domestic Abuse and would like help please contact the 24 hr helpline on 0808 2000 247/ www.nationaldahelpline.org.uk